Average Reviews:
(More customer reviews)I bought one of these a year ago. The high-pressure outlet that the wand attaches to is made of plastic and turns at a 90-degree angle to exit the case. After a year of service the unit started spraying water inside the case. The right-angle plastic piece had developed a crack right at its weakest point. This is a very bad design mistake on their part.
The unit was 1 year + 1 day old at the time. I called Karcher to take advantage of their "Rapid Exchange" program and they would not honor their warranty because my unit was 1 day past its warranty period!!
And to add insult to injury, it took them a week to make that decision and they didn't even have the courtesy to call me and tell me. I had to call them and pry the information out of them.
I will never purchase anything from this company again.
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Includes 1,500 PSI 1.3 GPM Electric Pressure Washer - K 2.26 M, 15 ft. High Pressure Hose, DirtBlaster Spray Wand, Vario Power Spray (VPS) Wand, Bayonet Trigger Gun with Child Safety Lock, Detergent Injector (Siphoning Tube)
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