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(More customer reviews)I may be reiterating what many of the reviewers before me have said, but I may have a few helpful points to add.
First, they should have never used plastic adapters. Kitchen faucets with internal threads are quite common and the likelihood is high that you will have to use one of the included adapters to attach the filter to that kind of faucet. The plastic threading simply can't withstand the water pressure that will inevitably push on it when you turn the water on all the way.
It would have been very easy for them to use quality steel parts, and I'm sure most people would have been happy to even pay $5-10 more for something that will actually last. It is especially surprising that they would cut corners on a product where the real profit comes from the replacement filters rather than the original purchase. Who knows what they were thinking (or if they were thinking at all), but this product simply doesn't work when setup correctly.
The use of plastic is not where the problems end, however, because there is literally less than a half an inch of exposed threading within the top portion of the adapter. The adapters themselves also have around a quarter inch of threading. This is really a shame, because even using a weak material like plastic might be sufficient if they had enough threads engaging to strengthen the connection.
That said, if you are set on using this product (or forced to), here are a couple of things you can do to help alleviate the problem. I've gotten mine to work long enough for me to order something from one of their competitors.
- Turn the water pressure down on your faucet. In case you don't know how, there are usually two levers (one hot, one cold) underneath your sink that control the water supply. Try tightening them until the water flow is slow enough that it won't blow the filter off.
- Try epoxy or a similar plastic bonding agent. I used epoxy to bond the adapter to the filter mount. You can then screw it on by holding the rotating ring in place. This is an irreversible and permanent solution, but it will make it so that there is only one point that will leak.
- Another poster suggested you can contact Brita to get a metal replacement adapter. That may be a good solution. However, keep in mind that you will still have to screw the metal adapter into a short length of plastic threading. That may simply shift the weakest point to a different part of the mount.
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